FAQ
How can I track my order?
Each order has a corresponding trackable logistics number
Can I cancel my order?
Except for customized products, you can contact me to cancel them before they are dispatched
Are there any discount codes available?
Yes, we will offer coupons from time to time. If you need to purchase a large quantity, contact us and we will give you a discount
What should I do if my package is lost?
We will issue a replacement or a full refund.
Do I need to pay for return shipping?
We do not support returns without a valid reason.
What should I do if I receive a defective item?
We will provide full compensation if the item is damaged during transportation, but we are not liable for damage received after delivery.
Do you offer membership discounts?
Yes,we can provide discount for you,if you need a large quantity,please contact us,thank you!
Do you support bulk purchases?
Yes
Can I request a repair?
Yes, but the transportation cost needs to be provided by you